About Us balloon.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Balloon.com
10 Abbey Road,
Bearwood
Birmingham.
B67 5RD
Phone: 08459 002007
Fax: 08459 002941
Email: gill@balloon.co.uk
705 299 47
|
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling You have a choice as to how we send your goods. Choose your postage option when you filling in your address details.
First Class Recorded - The requires a signature. This is not a guaranteed next day delivery.
Royal Mail special by 1pm - This requires a signature. This is guaranteed next day delivery by 1pm.
Parcelforce 24 - Thir requires a signature. This is guaranteed next day delivery between 9am - 5pm.
Parcelforce 48 - This requires a signature. This is guaranteed two day delivery between 9am - 5pm.
International Signed for - This requires a signature and can take 3 - 4 days for delivery.
If your order is placed after midday, your goods will be shipped the day after. |
| Delivery Schedule This depends on which postal option you have choosen. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All orders include 17.5% VAT. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us on gill@balloon.co.uk |
Privacy Policy balloon.com do not disclose buyers' information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
|
|
